Terms & Conditions

1. About Our Services

SS REFRIGERATION provides appliance inspection, repair, maintenance, and related support services.

We strive to deliver quality service; however, all services are subject to technician availability, service location, and product condition.

2. Independent Service Provider

SS REFRIGERATION is an independent appliance repair and maintenance service provider.

We are not an authorized service center, dealer, distributor, franchise, manufacturer, or official representative of any appliance brand unless explicitly mentioned.

Any trademarks, logos, or brand names appearing on this website belong to their respective owners and are used only for identification and reference purposes.

3. Booking & Service Requests

Submitting a service request through our website does not guarantee immediate service.

Appointments are confirmed only after verification by our customer support team.

Service schedules may change due to availability, weather conditions, traffic, or unforeseen circumstances.

4. Inspection & Pricing

Service charges depend on:

• Appliance type
• Nature of the fault
• Spare parts required
• Service location
• Labour involved

Where applicable, the final quotation is provided after inspection of the appliance.

5. Customer Responsibilities

Customers agree to:

• Provide accurate contact details.
• Ensure safe access to the appliance.
• Cooperate with technicians during inspection and repair.
• Make payment as agreed after service completion.

6. Spare Parts

If replacement parts are required:

• Availability depends on market stock.
• Delivery times may vary.
• Only compatible parts may be used where original parts are unavailable.

7. Warranty

Any warranty provided by SS REFRIGERATION applies only to the repair work or spare parts supplied by us and is subject to the terms communicated at the time of service.

Manufacturer warranties remain the responsibility of the respective manufacturers.

8. Payments

Payments may be accepted through:

• Cash
• UPI
• Bank Transfer
• Other available payment methods

Invoices will be issued where applicable.

9. Cancellation

Customers are requested to inform us as early as possible if they wish to cancel or reschedule a service appointment.

Cancellation charges may apply if a technician has already been dispatched.

10. Limitation of Liability

While we make every effort to provide professional services, SS REFRIGERATION shall not be liable for:

• Indirect or consequential losses
• Delays beyond our control
• Manufacturer defects
• Damage resulting from pre-existing product conditions
• Force majeure events such as natural disasters or government restrictions

11. Intellectual Property

All website content including text, graphics, logos, designs, images, and layout is the property of SS REFRIGERATION unless otherwise stated.

Unauthorized copying, reproduction, or distribution is prohibited.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their content, services, or privacy practices.

13. Changes to Terms

SS REFRIGERATION reserves the right to modify these Terms & Conditions at any time without prior notice.

The updated version will be published on this page.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the competent courts in the applicable region.